We are proud to service our neighbors and be a small business you can trust!
Very pleased with result; office staff and workers were easy to work with, responsive and reliable. They kept in close communication and provided information about options and their relative advantages/disadvantages. Workers came on time, worked hard, did impressive clean up during and after the job -- chimney looks great. Very pleased overall.
The work performed was done professionally & efficiently. The two gentleman called ahead of time to provide a time of arrival, and arrived within the set time frame. They were polite, and explained the process while the cleaning was being performed, and answered all of my questions after. The fireplace and chimney were cleaned, vacuumed, and made to look like new inside. Highly recommend.
Excellent! We could not have asked for a more helpful, responsive, professional and reliable company to help us out. As my brother is disabled and I lived in another state, Roger, the owner, and his amazing staff, including Diane and Jen, worked with us and the insurance company to be sure we would get through this horror. Roger went the extra mile to meet with the insurance rep at my brother's house to come up with an estimate that was appropriate for the work that needed to be done. I was kept in the loop during every phase of the process. The quality of the work was outstanding. I cannot say enough positive about Capitol Chimney. They ARE THE BEST at what they do in every way. We are so appreciative.
This is the best chimney service I have ever used!!! The office people were pleasant, responsive, and a delight to work with. The crew arrived right at 1 pm as promised. They did the most complete cleaning I’ve seen on our wood stove, including taking the interior stovepipe apart to scrape it out. They also went up on the roof to inspect and try to clean the upper reaches of the outdoor pipe. They were also very reasonable price-wise. I can't say enough good things about them!
I had a great experience with Capitol Chimney. I called them for a chimney inspection because I had the plumbing company come out and check the boiler and other than needing a new damper motor (which they replaced), they said the boiler was fine. So after about a week, my boiler was still blowing hot air into the laundry room through the spill switch vent due to the backdraft from the chimney. This was the beginning of January and we were going to have a week of freezing temperatures and everyone was super busy. I called Capitol Chimney and they were nice enough to fit me in for a chimney inspection. Abraham and Carlos came out and were very friendly and explained everything about the chimney showing me the pictures of inside the chimney also explaing that I needed a chimney liner to fix the problem. They were very professional and made me feel like it was one of my friends talking to me. I appreciate good customer service as that is just as important as the quality of the work if not more so. I set up an appointment with Diana. She is fantastic! She knows a lot about chimneys, just as much as one of the techss! She was really great on the phone and I felt at ease with her and she kept me updated on where the truck was as well as all the email paperwork sent back and forth. Great customer service from her as well! Very important. So my appointment day to replace the chimney liner came and they were able to show up very early! Joaquin and Augustino were very nice and professional and such hard workers! I was curious how a chimney liner was installed and watched them do some of the work. It is very time consuming and hard work as there is a lot of cutting involved and work on the outside as well as the inside and the chimney cap looks so good that my neighbor said it is the nicest one on the block. HAHA! They really took the time to put the tarp down in the laundry room and were vacuuming the whole time they were working. In fact, the laundry room was cleaner after they left! Joaquin explained how the 'T' worked in the pipes and we tested the boiler and hot water heater and everything worked great. I am really happy with their work. In fact, I am happy with the whole process from beginning to end. It has been over a month now and the boiler is actually working better than it did before. It has worked every time we turn it on and that is a relief not having to worry about it anymore. So kudos to Capitol Chimney for an outstanding job! Thanks, Paul
